We have received Gold Awards every year from VisitEngland since we opened in 2014 which celebrate accommodation establishments that outperform in their category, offering exceptional quality within their star rating. The awards help guests find special places where hosts go the extra mile, whatever the size, style or star rating of the accommodation.
We are delighted to announce that The Borrowers has additionally been awarded a 2019 ROSE award from Visit England – one of only 100 given each year from over 58,000 assessment visits and which can only be won once and lasts as long as we are part of the scheme. The awards recognise accommodation providers across England who provide outstanding customer service for their customers. The 100 ROSE Award recipients are nominated by the VisitEngland Quality Scheme assessors and are selected from assessor comments along with online feedback from visitors.
The awards showcase England’s variety of high quality accommodation where owners and employees go the extra mile to make their customers’ visits extra special and cover all types of accommodation from hostels to hotels, self-catering to parks & campsites and from glamping sites to Bed & Breakfast (B&Bs) & guest houses, irrespective of star rating.
VisitEngland Director Andrew Stokes said:
“England has an outstanding range of accommodation options, from rooms in a 17th-century castle in Cornwall to a shepherd’s hut on a working farm in Yorkshire, from an eco-lodge on the Isle of Wight to bustling metropolitan hotels, there really is something for everyone.
“The ROSE Awards highlights those businesses who go above and beyond for their customers, providing the highest levels of customer service and ensuring repeat business, driving visitor growth and boosting local economies.”
Trip Advisor & Holiday Rentals:
We have been the recipients of Certificates of Excellence for both cottages in 2017, 2018, 2019
In 2020 these certificates were replaced with Travellers Choice Awards and we are delighted that we have been awarded one of these in August 2020
We have been consistently rated as Superhosts on Airbnb since opening in 2014
We were awarded a Booking.com 10 out of 10 Traveller Review Award for 2020