Access Guide – Bees Knees

Welcome

The Bees Knees is run by Dalene and Alex Loyd with the intention of offering all the requirements that we would wish to find in a holiday cottage, especially ones that would welcome our pets as warmly as ourselves.   We are passionate about making your stay with us as enjoyable as possible and are happy to help with any queries that you may have. We are very happy to discuss your requirements by telephone or if you prefer please contact us by email.  We offer an extensive food and non-food welcome pack as part of your stay and if you have any dietary requirements then please let us know and we will do our best to meet these.  

At a Glance

 Level Access

  • The main entrance has 2 steps. There is no lift and no ramp.
  • There is level access from the main entrance to:

 Access with steps

  • There are steps from the main entrance to:
    • Bedroom
    • Terrace/Gardens

 Hearing

  • The (bedroom) TVs have subtitles.
  • All staff have disability awareness training.

 Visual

  • We have information in large print.

 General

  • Staff are available 24 hours a day.
  • All staff have disability awareness training.
  • We have emergency evacuation procedures for disabled visitors.

Getting here

Olde Farm
New Buckenham Road
Banham, Norwich
NR16 2DA

 Travel by public transport

  • You can get to Olde Farm Holiday Cottages: The Bee’s Knees by train.
  • The nearest train station is Attleborough. The train station is 6 miles / 9.7 km from Olde Farm Holiday Cottages: The Bee’s Knees.
  • There is no direct public transport to the cottage but we can pick people up from either Attleborough, Diss or Norwich train stations or Norwich Airport

 We have a transfer service for visitors. Parking

  • We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
  • There is a drop-off point at the main entrance. From the car park to the entrance, there is level access. The route is 1000mm wide, or more.

Arrival

 Path to main entrance

  • From the street to the main entrance, there is level access.
  • The path is 1000mm wide, or more.

 Main entrance

  • The door is 800mm wide.
  • The main entrance has 2 steps.
  • When you arrive, we can help carry your luggage.

Getting around inside

 Bedrooms

  • All bedrooms have windows.
  • Bedrooms have ceiling lights, bedside lamps and natural daylight.
  • Lights are LED. TVs have subtitles.
  • All bedrooms are non-smoking.
  • All bedrooms have fitted carpets.
  • No bedrooms have level access. The bedroom nearest the main entrance has 13 steps.
  • We have bathrooms with a bath and overhead shower. The direction of transfer onto the toilet is to the right.

 Self catering kitchen

  • We have an open plan kitchen.
  • From the main entrance to the kitchen, there is level access.
  • The route is 600mm wide, or more.
  • The door is 600mm wide.

 Lounge

  • From the main entrance to the lounge, there is level access. The route is 600mm wide, or more. The door is 600mm wide.

Getting around outside

Terrace/Gardens

  • From the main entrance to the area, there are 2 steps.

Customer care support

Accessibility equipment

  • All the garden areas can be used by assistance dogs

Emergency evacuation procedures

  • We have emergency evacuation procedures for disabled visitors.

Customer care support

  • All staff have disability awareness training.
  • We have information in large print.
  • Staff are available 24 hours a day.

Guide last updated: 16th June 2020